ll44 Terms and Conditions

ll44 is an online gaming and casino platform built specifically for Bangladeshi players. These terms and conditions ("Terms") form a legal agreement between ll44 ("Platform", "we", "us") and you ("User", "Player").

These terms and conditions must be read together with our Privacy Policy and Responsible Gaming Policy, which are considered part of these terms. Together, these documents form our complete user agreement.

1.1 Scope of Application

These terms apply to the ll44 website, mobile version and all associated services. All games, betting services, bonus programs and payment facilities available on the platform fall under these terms.

1.2 Language and Interpretation

Although these terms are published in Bengali, the administrative version of the platform shall be considered final in the event of any interpretive dispute. If anything is unclear, please contact the support team directly.

2.1 Registration Requirements

To open an account on ll44, you must meet the following requirements:

• You must be at least 21 (twenty-one) years of age.
• You are not accessing from a country or region where online gaming is legally prohibited.
• You are creating the account on your own behalf and are providing true, accurate information.
• You have not previously had an account closed or cancelled on ll44.
• You are not an employee, consultant or family member of an ll44 employee.

2.2 Single Account Policy

Each person may hold only one ll44 account. Creating multiple accounts by the same person is strictly prohibited. If detected, all accounts and associated balances may be forfeited.

2.3 Identity Verification (KYC)

ll44 reserves the right to verify your identity, age and payment information at any time. To ensure security and transparency, we may request the following documents when necessary:

• National ID card (NID) or a copy of your passport
• Proof of ownership of a mobile banking account (bKash, Nagad, Rocket or Upay)
• Bank account statement (where applicable)

Withdrawals may be temporarily suspended until the KYC process is completed.

2.4 Accuracy of Information

All information provided at the time of registration must be true and accurate. Providing false information may result in the account being suspended or cancelled, and any pending bonuses or winnings may be forfeited.

You are solely responsible for keeping your ll44 account secure. Do not share your login details (username and password) with anyone.

3.1 Password Management

• Use a strong, unique password made up of a combination of numbers, letters and special characters.
• Change your password regularly.
• If you notice any suspicious activity, change your password immediately and inform our support team.
• Always log out after logging in from a public or shared device.

3.2 Account Transfer Prohibited

An ll44 account is entirely personal and non-transferable. You may not sell, transfer or allow anyone else to use your account.

ll44 supports the most popular mobile banking methods in Bangladesh. Fast and secure transactions are our commitment.

4.1 Accepted Payment Methods

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Upay — Mobile Banking
• Bank Transfer — Direct bank transaction

4.2 Deposit Rules

• Minimum deposit amount: ৳100 (for each method).
• When making a deposit, only use a payment account registered in your own name.
• Deposits made through a third party are prohibited.
• After a successful deposit, your balance is generally updated within a few minutes.

4.3 Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawal request processing time: 10–45 minutes.
• Withdrawals must be made using the same method used for the deposit.
• If there is an active bonus wagering requirement, withdrawals may be restricted until it is fulfilled.
• If KYC verification is not complete, large withdrawals may be delayed.

4.4 Transaction Rejection

ll44 reserves the right to reject any transaction in the following circumstances:

• When suspicious or unusual activity is detected
• When the information provided does not match the account information
• When the KYC process is incomplete
• When evidence of a breach of these terms is found

ll44 offers various bonuses and promotional offers for new and regular players. Specific terms apply to each offer.

5.1 Welcome Bonus

For new players, ll44 offers a 150% first deposit bonus, up to ৳15,000. The terms of this bonus are:

• Wagering requirement: 10 times (10x) — meaning you must wager 10 times the bonus amount.
• The bonus applies to the first deposit only.
• Bonus funds are usable on the ll44 platform only.
• After claiming the bonus, wagering must be completed within a specified time limit.

5.2 General Bonus Policy

• Each bonus offer has a specific minimum deposit requirement, time limit and wagering terms.
• Multiple bonuses cannot be active at the same time unless explicitly permitted.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement is met.
• If bonus abuse or fraudulent claims are detected, the bonus and associated winnings may be forfeited.
• ll44 reserves the right to modify or cancel any bonus offer.

5.3 VIP Program

The ll44 VIP program has four tiers — Bronze, Silver, Gold and Platinum. Weekly cashback benefits are available at each tier:

• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.1% weekly cashback
• Platinum: up to 1.5% weekly cashback

Advancement through VIP tiers depends on the player's activity and participation. VIP cashback has its own terms and conditions that are published separately.

All games on the ll44 platform are conducted fairly and transparently. Random Number Generator (RNG) technology is used to ensure game outcomes.

6.1 Validity of Game Results

If a game is left incomplete due to a software error, network issue or any other technical problem, ll44 may cancel that round and return the bet. Any winnings obtained as a result of a faulty game will not be considered valid.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly displayed in the game lobby. Maximum betting limits may change while an active bonus is running — please refer to the relevant bonus terms for details.

6.3 Game Providers

ll44 features games from the world's leading game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming, NetEnt and Ezugi. These games are governed by the third-party providers' own rules and RNG technology.

6.4 Win Limits

A maximum win limit may apply to certain games or bonus periods. This limit is stated in the description of the relevant game or bonus.

The following activities are completely prohibited on the ll44 platform:

• Cheating: Exploiting software bugs, errors or vulnerabilities.
• Collusion: Gaining an unfair advantage by using multiple accounts or coordinating with other players.
• Bonus Abuse: Deliberately using strategies to circumvent bonus terms.
• Money Laundering: Using the platform to legitimise illegal funds.
• Multiple Accounts: Operating more than one account by the same person.
• Third-Party Software: Use of automated bots, scripts, or unauthorized software.
• False Information: Providing false or misleading information during registration or verification.
• Underage Access: Assisting anyone under 21 years of age in creating an account.

ll44 places the highest priority on responsible gaming. We believe gaming is entertainment, not addiction. While using our platform, always play within your means and limits.

8.1 Self-Control Tools

ll44 offers the following features for players:

• Deposit Limit: Set a daily, weekly, or monthly deposit amount.
• Loss Limit: Set a maximum loss amount within a specified period.
• Take a Break: Temporarily suspend your account for a set period.
• Permanent Exclusion (Self-Exclusion): Request a long-term or permanent account closure.

8.2 Support

If you feel you have a gaming problem, contact our 24/7 Bengali live chat support. For more details, please read our Responsible Gaming page.

9.1 Complaint Process

If you have any dissatisfaction, please contact us directly first via our 24/7 live chat or email. Our support team will try to resolve the issue as quickly as possible.

9.2 Evidence for Disputes

When presenting a dispute, the logs and records stored on ll44's servers will be considered final evidence. Screenshots or other client-side evidence will not be considered final.

9.3 Time Limit

Any dispute must be submitted within 30 days of the relevant incident. Complaints filed after this deadline may not be accepted.

The ll44 platform is provided on an "as is" basis. ll44's liability is limited for any loss caused by technical issues, network disruptions, or third-party services.

10.1 Service Interruption

The platform may be temporarily unavailable due to maintenance, upgrades, or unexpected technical issues. ll44 will not be liable for any loss related to games or transactions during this time.

10.2 Third-Party Services

ll44 is not responsible for delays or failures caused by third-party payment services such as bKash, Nagad, Rocket, Upay, or bank transfers. The same policy applies to any issues with game providers' software.

10.3 Force Majeure

ll44 will not be held liable for failure to provide services due to natural disasters, pandemics, cyberattacks, government restrictions, or any other unforeseen circumstances.

11.1 Closure by Player

You may request the closure of your ll44 account at any time. Contact the support team and verify your identity. Please withdraw any remaining balance before the account is closed.

11.2 Closure by ll44

ll44 may close or suspend your account for any of the following reasons:

• Violation of these terms and conditions
• Fraudulent or illegal activity
• Failure to complete KYC verification
• Extended account inactivity
• Direction from a regulatory authority

11.3 Post-Closure Process

If an account is closed for reasons other than a terms violation, the valid balance (excluding bonus funds) will be returned. In the case of a terms violation, funds may be forfeited.

ll44 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will post a notice on the platform.

12.1 Effective Date of Changes

Updated terms will take effect from the date of publication. Continued use of the platform after publication will be considered acceptance of the new terms.

12.2 Regular Review

You are advised to review these terms regularly. The latest version will always be available on the ll44 website.