21+ | Safe Gaming

ll44's Responsible Gaming — Your Safety Is Our Priority

Gaming should be enjoyable — not stressful. At ll44, we are committed to ensuring the mental and financial wellbeing of every player.

Why is Responsible Gaming Important?

Online gaming is a great source of entertainment. But when it goes out of control, it can have a negative impact on personal, family, and financial life. ll44 believes that responsible gaming is not just a rule — it is our duty to every player. That is why we have tools and measures in place to help you enjoy games consciously and safely.

The core principles of responsible gaming on our platform are: never use gaming as a substitute for income, play only for entertainment, and stay within your own budget. Use of this platform by anyone under 21 years of age is strictly prohibited.

Our Protection Tools

To make responsible gaming easier at ll44, we offer several practical features.

Deposit Limit

Set a daily, weekly, or monthly limit on your deposits. Once a limit is set, it takes effect immediately. Increasing it requires a 24-hour wait — this helps protect your financial security.

Time-Out Feature

Need a short break? With the time-out feature you can temporarily close your account for anywhere from 1 day to 6 weeks. No betting or deposits will be possible during this period.

Self-Exclusion

If you feel gaming is getting out of control, activate self-exclusion. You can close your account for 6 months, 1 year, or permanently. Our support team will assist you through the process.

Session Limit

Set a maximum duration for each gaming session. When the limit is reached, you will be logged out automatically. This prevents the tendency to play for long periods without realising it.

Loss Limit

Set a maximum loss amount for a given time period. When the limit is reached, betting will stop automatically — keeping you protected from further losses.

24/7 Support

Contact our Bengali-language live chat team at any time. Do not hesitate to talk about gaming concerns — we are here to help without judgement.

21+ Age Requirement and Identity Verification

Age Policy

ll44 is for players aged 21 and above only. Minors are strictly prohibited from accessing the platform. Providing a correct date of birth at registration is mandatory. We reserve the right to verify age at any time.

  • Creating an account with false information is prohibited
  • Accounts suspected of being underage will be suspended immediately
  • Verification is possible with a national identity card or passport

Advice for Parents

If there are underage members in your household, use parental control software on your devices. Do not share your ll44 account details.

  • Keep your password secure
  • Log out after use
  • Do not share account details with family members
  • If you have concerns, let us know right away

Steps to Use the Protection Tools

Setting a deposit limit, time-out, or self-exclusion on ll44 is very straightforward.

1

Log in to your account

Log in to your ll44 account and click the profile icon at the top right.

2

Go to the "Responsible Gaming" section

Find the "Responsible Gaming" option in the settings menu.

3

Choose your preferred limit

Select whichever you need — deposit limit, session limit, loss limit, or time-out — and set the amount or duration.

4

Confirm

Save the changes. Limit reductions and time-outs take effect immediately. Limit increases become active after 24 hours.

5

Contact support if you need help

If you cannot make changes yourself or want self-exclusion, write to our 24/7 live chat or to [email protected].

Signs of Problematic Gaming

Warning Signs

If you notice any of the following signs in yourself, use the responsible gaming tools or speak with support:

  • Spending more than your set budget
  • Wanting to play more to recover losses
  • Arguments with family or friends over gaming
  • Feeling uncomfortable or anxious without gaming
  • Neglecting daily responsibilities or family
  • Gaming with borrowed money or by dipping into savings
  • Lying to family about how much you are gaming

Help Yourself

Gaming addiction is a real issue — there is no shame in it. Seeking help is a sign of strength. We are here for you:

  • Activate a time-out or self-exclusion right away
  • Chat with ll44's live chat in Bengali
  • Send an email to [email protected]
  • Talk to a trusted family member or friend
  • Seek advice from a mental health professional if needed

Core Principles of Responsible Gaming

For Entertainment Only

See gaming as a source of enjoyment, not a way to earn money. Before starting each session, remember — this is entertainment.

Stick to Your Budget

Play only with money you can afford to lose. Never game with savings, borrowed money, or funds your family needs.

Take Breaks

Regular breaks are part of healthy gaming habits. Avoid playing for long stretches at a time and make use of the session limit.

Support and Contact

If you have any concerns about gaming, our Bengali-speaking support team is always here for you.

Live Chat

24/7 live chat in Bengali. The best way to get immediate help.

Email Support

[email protected] — send detailed questions or self-exclusion requests.

Account Protection

Submit requests for self-exclusion or account closure via live chat or email.

Questions About Responsible Gaming

Once self-exclusion is activated, no gaming or deposits will be possible on your account for the chosen period (6 months, 1 year, or permanently). Request it via ll44's live chat or at [email protected] and our team will activate it immediately. Once self-exclusion begins, it cannot be cancelled before the set period ends.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period. This ensures the decision is well considered and not made on impulse.

A time-out is a temporary break — from 1 day up to 6 weeks. When it ends, your account is reactivated automatically. Self-exclusion is long-term — 6 months, 1 year, or permanent. You cannot resume playing before the period expires.

No. ll44 is for players aged 21 and above only. Those between 18 and 20 years old are also not permitted to use this platform. Age is verified at registration and any suspicious account may be suspended at any time.

First, contact ll44's 24/7 live chat or write to [email protected]. We will help activate self-exclusion and guide you toward the right support. Talking to a trusted family member or friend is also very important.

If you have any withdrawable balance in your account when self-exclusion is activated, arrangements will be made to process it. Contact our support team for details. The minimum withdrawal is ৳800 and processing takes 10–45 minutes.

Play Safe, Enjoy Yourself

Use ll44's responsible gaming tools and enjoy your favourite games in a safe environment.

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